Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends.

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CHAPTERS:
00:00 Intro
00:57 ChatGPT Outage
03:35 Revisiting West Coast of Africa Cable Cuts
09:07 H&R Block Outage
11:32 Sky Mobile Outage
12:25 Outage on unpkg CDN
14:06 PlayHQ Outage
16:40 Outage Trends: By the Numbers
19:33 Get in Touch

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For more insights, check out the links below:

- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast

- Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com

- Review Microsoft’s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/

- Also watch Microsoft’s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye

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Want to get in touch?

If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes

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ABOUT THE INTERNET REPORT:
This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why.

Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more.

Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?

Catch all the episodes on YouTube or your favorite podcast platform:

- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526

- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773

- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report