Follow me to see #HeadsTalk Podcast Audiograms every Monday on LinkedInEpisode Title:- ??It's the Customer, Stupid!??Another great episode on Heads Talk for the Next Generation Cloud Series.  The wealth of insightful content was so abundant that condensing it into a mere five-minute Audiogram proved to be quite the challenge. To truly grasp the depth of the conversation, you'll need to tune in to the complete episode. Link in the comments.Today's  guest is Paul O'Sullivan, the Chief Technology Officer and Senior Vice President of Solution Engineering at Salesforce. Paul's  career includes a transformative five-year stint as Managing Director at Accenture, where he played a pivotal role in fostering cross-industry growth in the Software Engineering sector. Before this, Paul dedicated a decade to the financial services domain, commencing at Monitise—the trailblazing Mobile Banking Platform that revolutionised services for a multitude of retail banks in the UK and the prepaid business in the US.The discourse with Paul was thoroughly enjoyable, and I'm confident it won't be the last. Stay tuned; there's undoubtedly a part 2 in the future. Topics Covered:◽️Dreamforce Event and AI Thought Leaders◽️Salesforce Cloud Products◽️Customer Centricity ◽️AI CRM◽️Revolution in the Cloud◽️Green Computing◽️The Big Convergence and Its ImplicationsSo download⏳grab a cup of Bird & Blend Tea Co. - Toffee Chai Tea ☕️& have a listen?Series Sponsored by - Accxia - ??????'? ??????? ℙ?????? ℂ???? ??? ?????????Accxia's Landing Page on the Series:- https://www.accxia.com/the-next-generation-cloudNext week's guest announced on LinkedIn every Monday. Follow me to see. ABOUT THE HOSTHeadsTalk #HeadsTalkPodcast #AFlyOnTheBoardroomWall #HTNGCloudSeriesSupport the showFollow, Support, Contact Heads Talk - A Fly On The Boardroom Wall LinkedIn Website Twitter Email at info@elainepringle.com