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340. Hosting Hotline: How Much is Too Much Communication With STR Guests?

340. Hosting Hotline: How Much is Too Much Communication With STR Guests?

FromThanks For Visiting


340. Hosting Hotline: How Much is Too Much Communication With STR Guests?

FromThanks For Visiting

ratings:
Length:
14 minutes
Released:
Mar 12, 2024
Format:
Podcast episode

Description

Welcome back to the Hosting Hotline! This is an Ask Me Anything where each week we’ll answer your questions on Airbnb, STRs, real estate, and everything in between.Sandrine asks:I have a few questions regarding guest communication. How much is too much and how exactly do you handle communicating the rental agreement? Do you send the rental agreement right through the booking platform, like Airbnb, or ask for a personal email? What do you do if they don't respond or sign it by the time that they book? I know each guest is different in how much interaction they want with their hosts, so I'm just wondering what the consensus seems to be on this topic.(00:01:24) Appropriate Frequency of Communication with STR Guests (00:03:01) Tips for Communicating Your Rental Agreement(00:06:46) Suggested Cadence for Vacation Rental Guest Communications(00:09:35) Benefits to Asking for a Review Upon CheckoutThanks to everyone who submitted questions. To hear your voice on the show and send a question to Sarah and Annette, submit your burning hosting questions at: hostinghotline.com.Resources:• Visit thanksforvisiting.com/workshop to watch our Hosting Business Mastery Method workshop!• Airbnb Essentials Checklist: hostchecklist.comThanks for Visiting is produced by Crate Media.Mentioned in this episode:StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.Quiz | Take our quiz to reveal your hosting personality style!
Released:
Mar 12, 2024
Format:
Podcast episode

Titles in the series (100)

Get actionable advice and the essential fundamentals of running a profitable 5-star Airbnb side-hustle or full on business. Annette’s extensive background in business operations and Sarah’s experience in high-end hospitality management and interior design make them a powerhouse duo that will deliver high impact content. With almost a decade of combined hosting experience they will not only share their own stories welcoming thousands of guests from around the world but also those of other Superhosts to deliver you a wide array of stories, insights, and profitable and creative ideas to make your listing rise to the top. Whether you’re experienced, new, or nervous to start your own Airbnb this podcast promises to be informative, fun, and from the heart.