In episode 42, hosts Andrew and Maxi discuss some of the findings from Andrew's recent interviews with over 25 PT's across Canada for researching his article about growing and managing a clinical caseload.From discussions with clinicians in all stages of their career, ranging from recent grads to seasoned clinic owners, Andrew discovered new insights and fresh perspectives on the importance and common challenges of strengthening the patient relationship.Some of the key topics discussed include:The challenge of caseload managementThe common theme around "relationship"The importance of the first appointment to set the foundationWhy language matters, and how information overload can lead to patient overwhelm instead of providing valueLeaning on research to build trust for new gradsCreating a safe space for patientsGrab a beverage and enjoy the discussion!Mentioned in this episode:Podcast Sponsor: Jane PaymentsJane is an all-in-one practice management software that offers a fully integrated payment solution called Jane Payments. Although the world of payment processing can be complex, Jane Payments was built to help make things as simple as possible to help you get paid. And it’s easy to get started!

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Head to jane.app/payments to book a 1-on-1 demo with a member of Jane’s Support Team. This can give you a better sense of how Jane Payments can integrate with your practice by seeing some popular features in action.
If you know you’re ready to get started, you sign up for Jane! Use the code 3601MO for a 1-month grace period while you settle in.