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    AI Transformation in Customer Service: Job Cuts and AI-Powered Interactions

    AI Transformation in Customer Service: Job Cuts and AI-Powered Interactions

    FromThe Mark Cuban Podcast

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    AI Transformation in Customer Service: Job Cuts and AI-Powered Interactions

    FromThe Mark Cuban Podcast

    ratings:
    Length:
    10 minutes
    Released:
    Dec 29, 2023
    Format:
    Podcast episode

    Description

    This episode analyzes how AI is reshaping customer service, exploring the impending elimination of 90% of jobs in this sector due to AI-based sales calls and chatbots, and its implications on employment and the industry landscape.


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    Released:
    Dec 29, 2023
    Format:
    Podcast episode

    Titles in the series (100)

    "The Mark Cuban Podcast" dives into the dynamic world of business and technology, exploring the latest trends and groundbreaking ideas shaping our future. Each episode unpacks complex topics and news, presenting them in an engaging and accessible format for listeners from all walks of life. Hosted by renowned entrepreneur Mark Cuban, the show offers unique insights and analysis on a range of subjects, from startups to stock market strategies. Tune in to stay informed and inspired by the world of modern business and beyond.