This week will see much debate about plans to close railway station ticket offices – including the wider question about how passengers with disabilities are to be helped. Yet in Scandinavia, this has already happened: the final three ticket offices in Sweden’s three biggest cities closed during the Covid pandemic as a cost-saving measure. In Finland, too, online booking is the norm.This podcast is free, as is my weekly newsletter. Subscribe here to have it delivered every Friday to your inbox.And, if you'd like to take part in the UK ticket office consultation, click this link. Hosted on Acast. See acast.com/privacy for more information.