Want to know about the key financial business processes that make up Invoice to Cash? Lois Houston and Nikita Abraham, as well as Sr. Principal ERP Learning Strategist David Barnacle, are here to simplify this critical process flow for you.   In this episode, they go over the entire Invoice to Cash process flow, which includes everything from the moment the invoice is created to the moment when the customer's debt (payment) is settled and reconciled with the bank statement.   Oracle MyLearn: https://mylearn.oracle.com/ Oracle University Learning Community: https://education.oracle.com/ou-community LinkedIn: https://www.linkedin.com/showcase/oracle-university/ Twitter: https://twitter.com/Oracle_Edu   Special thanks to Arijit Ghosh, David Wright, Kris-Ann Nansen, Radhika Banka, Parvathy Narayan, and the OU Studio Team for helping us create this episode.   --------------------------------------------------------   Episode Transcript: 00:00 Welcome to the Oracle University Podcast, the first stop on your cloud journey. During this series of informative podcasts, we’ll bring you foundational training on the most popular Oracle technologies. Let’s get started. 00:26 Nikita: Hello and welcome to the Oracle University Podcast. I’m Nikita Abraham, Principal Technical Editor with Oracle University, and with me is Lois Houston, Director of Innovation Programs. Lois: Hello everyone! In our last episode, we spoke about Enterprise Resource Planning business processes, particularly those related to Oracle Fusion Cloud: Financials, with our Sr. Principal ERP Learning Strategist David “Barney” Barnacle. We discussed how there are five business processes within the Oracle Cloud Financials Business Process Model. Today, Barney joins us once again to take us through the first of those business processes, the Invoice to Cash process. Nikita: Welcome back, Barney! 1:08 Barney: Hi Niki. Hi Lois. Nikita: Barney, what does the Invoice to Cash business process cover? Barney: Invoice to Cash is a child process of a parent life cycle commonly known as Order to Cash. Order to Cash includes all the steps involved in fulfilling customer orders, from order entry to delivery to the final customer payment. 01:31 Barney: Order processing can take many forms depending on the industry, product, and customer. It can range from delivering standard items that are directly shipped from stock to complex items, configurations (or structures), which can be fulfilled from multiple sources i.e. make, buy, or transfer. It can include processes such as drop shipments and internal orders. Certain businesses may process orders based on subscriptions only, which may or may not include fulfilment of items. If you’re interested in learning more about these complex business subprocesses, I’d suggest visiting mylearn.oracle.com and looking for the business processes under Supply Chain Management (SCM), in particular Order Management Processing. 02:20 Barney: Here, in the business process for financials, we have simplified Order to Cash into two child subprocesses: Order to Shipment and Invoice to Cash. It is the second subprocess i.e. Invoice to Cash that uses financial products and covers customer billing (including the calculation of transaction tax), customer payments, also known as receipts, bank statements, reconciliation of receipts, and the ultimate creation of accounting entries for all transaction events in this billing process. 02:55 Lois: So, you’re saying Invoice to Cash is just one part of the Order to Cash process. Barney: That’s right, Lois. While the origin or source of a customer transaction can be multiple feeder systems (for example, Order Management, Projects, Subscription Management, and third-party or legacy billing systems), Invoice to Cash refers to an end-to-end process covering everything from the moment an invoice is created until the customer's debt is finally settled and reconciled with the bank statement. The real value for businesse