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792. Insights: Putting services back into financial services

792. Insights: Putting services back into financial services

FromFintech Insider Podcast by 11:FS


792. Insights: Putting services back into financial services

FromFintech Insider Podcast by 11:FS

ratings:
Length:
41 minutes
Released:
Oct 13, 2023
Format:
Podcast episode

Description

On this episode of Fintech Insider Inisghts, 11:FS CEO David M. Brear is joined by our very own CTO Ewan Silver for a fireside chat to unpick what we mean when we say the services have fallen out of financial services.
At 11:FS we believe there’s a real service gap in the industry, where companies have fixated over products or customer numbers or data, rather than the customer themselves and how best to serve them.
It’s also something we often talk to our clients about so today we thought we’d open up that conversation to you, our listeners too.
Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things finance, banking, technology, and financial services.
Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including guests from Visa, Nubank, M-Pesa, Techcrunch, Starling, and JP Morgan Chase to discuss the latest news, developments, and trends within the industry.
Our weekly news show drops every Monday and tackles the biggest news stories, from acquisitions and launches, to regulatory changes and innovation. Then, every Friday our Insights show dives deeper into the hottest topics shaping the industry like web3 and BNPL.
Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.
If you enjoyed this episode, don't forget to subscribe and please leave a review
Follow us on Twitter: @fintechinsiders where you can ask the hosts questions, or email podcasts@11fs.com!
Special Guest: Ewan Silver.
Released:
Oct 13, 2023
Format:
Podcast episode

Titles in the series (100)

Fintech Insider by 11:FS is a bi-weekly podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates, Sarah Kocianski and Ross Gallagher and joined weekly by a range of fantastic guests, they discuss the latest news, developments, and trends within the industry. On Fintech Insider Insights, they speak to subject matter experts for deep dives on APIs, AI, digital banking, and all other areas disrupting our industry. Fintech Insider Interviews brings you one-on-one interviews with the thought leaders and innovators transforming financial services. Whether you're a fintech expert or you're just keen to know more, then this is the podcast for you!