What’s the difference between being busy and being productive? Would you be better at your job if you cared a little less? And can somebody get Mike a cup of coffee?  RESOURCES:"State of the Global Workplace: 2023 Report," (Gallup, 2023)."What’s Really So Wrong About Secretly Working Two Full-Time Jobs at Once?" by Alison Green (Slate, 2023)."The Problem With Venting," by Ethan Kross (Character Lab, 2021)."Conan O'Brien's Final Monologue: 'Nobody in Life Gets What They Thought They Were Going to Get,'" by Lynette Rice (Entertainment Weekly, 2020)."Employee Burnout, Part 1: The 5 Main Causes," by Ben Wigert and Sangeeta Agrawal (Gallup, 2018)."Finding Solutions to the Problem of Burnout," by Christina Maslach (Consulting Psychology Journal: Practice and Research, 2017)."Maslach Burnout Inventory: Third Edition," by Christina Maslach, Susan E. Jackson, and Michael P. Leiter (Evaluating Stress: A Book of Resources, 1997).Burnout: The High Cost of High Achievement, by Herbert Freudenberger and Geraldine Richelson (1980)."Staff Burn-Out," by Herbert Freudenberger (Journal of Social Issues, 1974)."Dehumanization in Institutional Settings," by Christina Maslach and Philip Zimbardo (U.S. Office of Naval Research, 1973).EXTRAS:"How Do You Cure a Compassion Crisis?" by Freakonomics Radio (2020).Charlotte's Web, by E.B. White (1952).