In this episode we explore pain points and challenges faced by professionals in our industry along with effective ways to manage them.   We discuss how running an interior design business (and many other businesses) involves managing projects, prioritizing tasks, maintaining consistent communication with clients, and having tools to streamline operations.   Hear the strategies we use to onboard a new client all the way through the final install.   KEY TAKEAWAYS: Our onboarding and design process from start to finish. How to go about hiring, delegating tasks, training and paying a new employee. What our design presentation looks like and how we present to our clients. RESOURCE LINKS: Kandrac & Kole Website Kandrac & Kole on Instagram Kandrac & Kole on YouTube   BIO:   Kandrac & Kole was voted one of Atlanta’s Top 20 Residential Interior Designs by the Atlanta Business Chronicle and has been featured on HGTV as well as in The New York Times, Atlanta Homes & Lifestyles, Better Homes & Gardens, Southern Home Magazine, and many others as well as participants of the One Room Challenge Spring 2020. Kandrac & Kole has established a well-known reputation for their approachable, dynamic personalities, signature use of color and pattern, and one-of-a-kind, custom designs. As industry experts for residential and commercial design, Joann Kandrac & Kelly Kole share upbeat and entertaining narratives regarding their design projects, travels, and personal stories on their popular blog, their podcast, and via national speaking engagements. Joann and Kelly’s love and commitment to the power of interior design also extends towards their charity work throughout the U.S. and Guatemala.   SPONSOR:   This episode is sponsored by High Point Market - https://www.highpointmarket.org   Covering 13 city blocks and over 11.5 million square feet of showrooms covering every product category, High Point Market is the epicenter of home furnishings and the one show you can’t miss.   Every April and October the future of home is imagined by our industry’s leading thinkers and innovators, defined by lifestyle trendsetters and product designers, given form by artists, artisans and manufacturers, and made a part of people’s lives by interior designers and retailers. So if you are in the trade, make sure to register and start your plans to attend the Fall Show which is October 14-18th this year.   Registration is now open for the free Insider’s Tour so be sure to sign up before it sells out.  Here is the link to register: https://www.highpointmarket.org/InsidersTour   QUOTES:   Funny Quote “In today’s episode of ‘how strong is your marriage, we take a trip to Home Depot to pick out a shade of white.” - Anonymous   Serious Quote “Life is an echo. What you send out, comes back, what you sow, you reap, what you give, you get, what you see in others, exists in you. Remember life is an echo. It always gets back to you so give goodness.” - Anonymous