Dawn Cotter-Jenkins, MA CCC-SLP, MS Healthcare Informatics, is the CIO and president of, World Class Speech Services (wcspeech.com ). Her areas of specialty include telepractice training and development, professional speech and communication, and accent modification. She has expanded her scope of work to utilize her certification in Diversity, Equity, and Inclusion (DEI) strategies in CSD. Dawn has worked in several CUNY colleges as an adjunct professor and clinical supervisor. Most recently, she was a Clinical Supervisor at Adelphi University where she created the Telepractice Practicum and Research Suite, and Introduction to Telepractice for Speech-Language Pathology course. She published S.T.R.O.N.G. in Telepractice: Technology Project Planner, which is designed to facilitate strategic development and expansion of telepractice for sustainability, available at https://amzn.to/3jD40Xj.  She serves on the NY Professional Licensing Board of SLP and Audiology and is currently volunteering on the NYSSLHA Diversity and Inclusionary Practices Ad Hoc committee. Dawn has also been serving as an ASHA mentor for almost 10 years. She was on the Media Strategy committee of CAPCSD from 2017-2020. You can contact her at dcjenkins@wcspeech.com and on social media (Facebook, LinkedIn, Instagram, Twitter). You can listen to this episode wherever you stream podcasts and at www.3cdigitalmedianetwork.com/telepractice-today-podcast