Calling herself a "professional project untangler", Kim Wasson sums up years of experience consulting with teams in program management, project management, process management, and quality assurance in this podcast episode.Kim has developed deep expertise in software development methodologies and agile processes—and she has witnessed the impact of socially intelligent teams time and time again.In this episode, Kim explains what social intelligence is, why it's important, and practical examples showing how to use socially intelligent practices as a project manager.