This week on the podcast I am joined by Matt Barnett. Matt is the CEO of Bonjoro, which is a platform that helps you create short and simple videos to convert more leads and support your customers! In this episode of the podcast, Matt and I discuss the importance of customer service, how sending your new leads short welcome videos can turn them into paying customers, and how making a bit of effort to engage your customers can go a long way to creating long-term relationships, especially in the online world. Enjoy! ----- This episode is brought to you by OfferingTree. If you're interested in finding an all-in-one platform for online or in-person teaching, then you should check out OfferingTree. OfferingTree has been supporting M.B.Om for over a year now and I not only love the product but I also love the people. OfferingTree is providing special pricing for M.B.Om listeners, so be sure to visit offeringtree.com/mbom. ----- Matt & I continue this conversation on M.B.Om: Behind the Scenes over on Patreon. For less than the cost of 2 lattes per month, you will get access to this exclusive episode with Matt, as well as over 20 never-before-heard episodes that you can't access anywhere else that will give you tangible ways to dive deeper into your yoga business. To learn more and join, please visit: https://www.patreon.com/mbomyoga