Measuring impact is notoriously difficult but without it, our profession cannot progress, and we won’t fulfil our potential. There is a huge role for Learning & Development in the upskilling and reskilling efforts required to plug the skills gap, but we won’t do that without holding ourselves accountable for actual impact. In this episode, our panel explores what this means and the practical steps it will take us to make a planned and meaningful impact.
KEY TAKEAWAYS

Work out in advance how you are going to measure the outcomes.
Get down to the brass tacks of what each department and person should be doing.
Seek clarification, and ask what does that look like?  Often, it will take time to get proper answers.
Communicate your success using stakeholder metrics and language.
Use success case interviews and qualitative data.

BEST MOMENTS'What we're striving to do then is show that our training or learning interventions can impact on some business metric. ''Make impact a forethought rather than an afterthought.'
VALUABLE RESOURCESThe Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/
Bonnie Beresford BioBonnie is a human capital strategist and performance consultant, researching, designing, analysing, and evaluating human performance improvement initiatives that are aligned with real business needs that are focused on improving measurable business outcomes. Bonnie is also the creator of the Measurement Map(R) to illustrate the causal chain of evidence between human capital interventions and measurable business outcomes.You can follow and connect with Bonnie via:LinkedIn: https://www.linkedin.com/in/bberesfordphd/Website: https://www.gpstrategies.com
Laura Paramoure BioLaura Paramoure, EdD, has more than 25 years of academic and private sector experience in organisational development, learning measurement, and training design. She has conducted primary research to develop thought leadership on learning effectiveness and measurement culminating in her dissertation Perceptions of training and non-training managers of organisational impact measures based on design intent.As a recognized thought leader in learning evaluation and impact, Dr. Paramoure regularly speaks about training ROI at seminars for organisations such as Association of Talent Development (ATD) and International Society of Performance Improvement (ISPI).You can follow and connect with Laura via:LinkedIn: https://www.linkedin.com/in/laura-paramoure/Website: https://www.eparamus.com
Kevin M.Yates BioKevin is the Learning & Development detective, solving the mystery: “What is the impact of learning?” He does this by investigating how learning activates performance and business goals. He is also author of the eBook, ?&? ????????? ??? ??? ??????? ?????? ?????????, in which he shares the secrets to his success. for investigating and measuring impact. You can follow and connect with Kevin via:Twitter: @KevinMYatesLinkedIn: https://www.linkedin.com/in/kevinmyates/Facebook: https://www.facebook.com/kevmyates/Instagram: https://www.instagram.com/kevmyates/Website: https://kevinmyates.com/
ABOUT THE HOSTDavid James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. 
CONTACT METHOD Twitter:  https://twitter.com/davidinlearning/LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ L&D Collective: https://360learning.com/the-l-and-d-collective/Blog: https://360learning.com/blog/L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home/See omnystudio.com/listener for privacy information.