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Episode 084 - Customer Success using AI and ML with Alyssa Lee

Episode 084 - Customer Success using AI and ML with Alyssa Lee

FromAWS Developers Podcast


Episode 084 - Customer Success using AI and ML with Alyssa Lee

FromAWS Developers Podcast

ratings:
Length:
35 minutes
Released:
May 19, 2023
Format:
Podcast episode

Description

Ready for a deep dive into the enthralling world of AI and ML? Buckle up, because in this episode, your hosts Linda and Dave are joined by a luminary in the field, Alyssa Lee, an AI/ML Customer Success Lead at Amazon Web Services. Alyssa, who is on the frontline of developer productivity, will pull back the curtain on her team's strategy as they work with the Builder's Experience Portfolio (BEX). Ever wondered what goes on behind the scenes? Alyssa brings us front row to the theatre of AI/ML application, sharing captivating, real-life customer stories from the trenches. This isn't just about the AI hype – it's about practical tools and solutions that are revolutionizing the industry today.

Alyssa shines her expert spotlight on three core areas where AI/ML is redefining efficiency: AIOps (AI for Operations), AIDev (AI for Development), and AISec (AI for Security). Ever heard of observability? Alyssa will spell it out and explain why it's an ace up the sleeve for ensuring customer success.

Finally, Alyssa will share the triumphs and tribulations customers are experiencing in the brave new world of AI/ML. You won't want to miss these insights that could be game-changers for your own developer journey. So, plug in, tune out the world, and prepare to have your mind expanded in this riveting episode.

Alyssa on LinkedIn: https://www.linkedin.com/in/alyssaleeco/

Linda on Twitter: https://twitter.com/lindavivah
Linda’s Website: https://lindavivah.com/
Linda on TikTok: https://www.tiktok.com/@lindavivah
Linda on Instagram: https://www.instagram.com/lindavivah/
Linda’s Medium: https://medium.com/@LindaVivah

[BLOG] re:Invent 2022 DevOps and Developer Productivity Playlist - https://aws.amazon.com/blogs/devops/reinvent-2022-devops-and-developer-productivity-playlist/

[PORTAL] Amazon CodeCatalyst - https://codecatalyst.aws

[PORTAL] Amazon CodeWhisperer - https://aws.amazon.com/codewhisperer/

[PORTAL] Amazon Inspector - https://aws.amazon.com/inspector/

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Released:
May 19, 2023
Format:
Podcast episode

Titles in the series (100)

Dave Isbitski, Emily Freeman, and friends chat with the people behind Amazon Web Services (AWS) and the developers who are building on it. Very special thanks to Drew Blanke, aka Syntax Era, for the creation of the intro and outro music used in this podcast.