Brad Jacobs, chairman and CEO of XPO Logistics, is committed to improving the diverse culture XPO is striving to build for its employees, but doing so requires listening to employees, he said during the keynote address of FreightWaves’ Virtual 3PL Summit on Tuesday morning.Jacobs was asked questions from a diverse group of industry leaders, including Craig Fuller, CEO of FreightWaves; Ben Gordon, founder and managing partner of BG Strategic Advisors; David Dolan, managing director of DC Advisory US; John Larkin, operating partner of Clarendon Capital; Karl Kirkeby, senior vice president of Jefferies; Kevin Nolan, founder of Nolan Transportation Group; Lidia Yan, CEO of NEXT Trucking; Lori Heino-Royer, ambassador CEOX; Matt Waller, dean of the Sam M. Walton College of Business at the University of Arkansas; George Abernathy, president of FreightWaves; and Anthony Smith, economist for FreightWaves.The live question-and-answer town hall was the opening session of FreightWaves 3PL Summit, presented by Hubtek. TriumphPay is the universal sponsor and regional sponsors include Lean Staffing Solutions, Loadsure and Truckstop.com. Full article. FreightWaves virtual eventsWatchApple PodcastsSpotifyMore FreightWaves Podcasts