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A Close Look at Generative Artificial Intelligence and What it Means for the Consumer Finance Industry, with Special Guest Alex Johnson, Founder and A…
A Close Look at Generative Artificial Intelligence and What it Means for the Consumer Finance Industry, with Special Guest Alex Johnson, Founder and A…
ratings:
Length:
49 minutes
Released:
Apr 20, 2023
Format:
Podcast episode
Description
Our discussion focuses on generative artificial intelligence, a new and emerging category of AI. We first discuss what generative AI is, its use of large language models, and the role of supervised training in developing generative AI models. We then discuss the potential benefits and limitations of generative AI in the following use cases in the consumer finance industry: marketing, fraud management, underwriting, collections, customer service, and back office functions. We conclude by discussing what additional steps are needed to expand the use of generative AI in the industry, why companies may choose to build their own AI models, expectations for how generative AI is likely to impact the industry in the coming years, and consumer use of AI. Alan Kaplinsky, Senior Counsel in Ballard Spahr’s Consumer Financial Services Group, leads the discussion.
Released:
Apr 20, 2023
Format:
Podcast episode
Titles in the series (100)
A Close Look at The Federal Trade Commission’s Proposed Rule For Motor Vehicle Dealers, With Special Guests Sanya Shahrasbi and Daniel Dwyer, Staff Attorneys, FTC Bureau of Consumer Protection, Division of Financial Practices: The FTC’s proposal would impose a number of new substantive and disclosure requirements on motor vehicle dealers in connection with the car buying or leasing process. The topics we cover include: the FTC’s statutory authority for the proposal and... by Consumer Finance Monitor