In this episode we speak to Dr Jo Parsons, Research Fellow at Warwick Medical School, University of Warwick.Paper: Which patients miss appointments with general practice and why? A systematic reviewhttps://doi.org/10.3399/BJGP.2020.1017Missed GP appointments have considerable time and cost implications on healthcare services. This review reveals how many booked primary care appointments are missed, reasons given for this, and what characteristics are commonly associated with missed appointments. This has implications for general practices and clinicians aiming to reduce rates of missed appointments, and implementing strategies for this.