This past week marks a year since the passing of Wildlife World Zoo founder, Mickey Ollson. And while changes as significant as the loss of a leader can be paralyzing to any organization, the team at Wildlife World knew there would be no time to close shop and grieve when thousands of animals and tens of thousands of visitors are depending on them. Wildlife World spokesperson and president, Kristy Hayden reflects on the staff's and facility's past year, describes some of the improvements made thus far, and shares plans for the future. Kristy notes that succession planning can be a sensitive situation for any organization to embrace and underscores how important it is to have those difficult conversations before change occurs. Animal Care Software KONG Zoo Zoo Logic Podcast