A review of Royal Caribbean's Serenade of the Seas to Southeast Alaska that sailed from Vancouver, British Columbia.  Richard Simms has cruise news:  Carnival raises gratuities and internet prices Norwegian Cruise Line cuts back on turndown service and eliminates cabin stewards  Ship goes to dry dock mid-cruise Norwegian restarts testing for select guests   Dan from TripInsurance.com drops by to answer listener questions on navigating their way around airline cancellations and delays.