In this episode, our content matter experts describe how they identified and procured the necessary technology to facilitate remote work for medication history technicians. This included developing procedures for contacting patients/caregivers remotely to conduct medication history interviews, and training technicians on new technology and workflow and metrics related to the services. 
The information presented during the podcast reflects solely the opinions of the presenter. The information and materials are not, and are not intended as, a comprehensive source of drug information on this topic. The contents of the podcast have not been reviewed by ASHP, and should neither be interpreted as the official policies of ASHP, nor an endorsement of any product(s), nor should they be considered as a substitute for the professional judgment of the pharmacist or physician.