In her narrative, Dr. Krishna Acharya reflects on importance of taking the time to learn what families worry about. Dr. Acharya is a neonatologist and assistant professor of pediatrics in Milwaukee, Wisconsin. Her Humanities Encounters article is published in the Canadian Medical Association Journal. It is called "The other side."This audio version of the article is read by Hiba Kukaswadia.To read the article: www.cmaj.ca/lookup/doi/10.1503/cmaj.180637-----------------------------------For more stories like this one, get your copy of CMAJ’s Encounters Book. This anthology of prose and poetry of some 100 Canadian authors including Drs. David Goldbloom, Shane Neilson, Allan Peterkin and Monica Kidd, has been specially curated and includes a study guide. https://shop.cma.ca/products/encounters-----------------------------------To request a transcript of this podcast, contact cmajgroup@cmaj.caSubscribe to CMAJ Podcasts on Apple Podcasts or your favourite podcast app. You can also follow us directly on our SoundCloud page or you can visit www.cmaj.ca/page/multimedia/podcasts.