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What Makes an Online Community a Home?

What Makes an Online Community a Home?

FromCommunity Signal


What Makes an Online Community a Home?

FromCommunity Signal

ratings:
Length:
55 minutes
Released:
Jul 12, 2021
Format:
Podcast episode

Description

May 21st, 2021 marked 20 years since the launch of KarateForums.com. In this episode of Community Signal, Patrick speaks with five forum members that have been on KarateForums.com for nearly 65 years, collectively. Together, they discuss what keeps them coming back to the community as members, moderators, and martial artists.  While each member brings different experiences and background to the community, Bob, Brian, Danielle, Devin, and Noah all cite the quality of the interactions that they’ve had in the community and how it has brought out their skills as community members, teachers, and students of the martial arts. Those interactions helped these folks launch their own martial arts schools, grow as martial artists, and pay it forward to hundreds of thousands of other folks seeking out knowledge. Whether you’re listening to this episode with 20 years of community management experience or you’re working on approaching that milestone, a few things emerge as truths from this episode –– that it’s not the size of a community that matters, but the level of care that you find there. That community members can go from the verge of being banned to becoming model community members, if given the chance. That communities thrive when they help their members achieve their goals and pay it forward to others. Whether this is your first year as a community manager or your twentieth, we hope that you find these lessons and stories helpful. And here’s to another 20 years of KarateForums.com!  They also discuss: The benefits of your members joining other communities How KarateForums.com helped each guest find confidence, friends, and more Why Devin describes KarateForums.com as charitable Our Podcast is Made Possible By… If you enjoy our show, please know that it’s only possible with the generous support of our sponsor: Vanilla, a one-stop shop for online community. Big Quotes Martial arts instructors have been shaped by KarateForums.com (07:06): “If we talk about my martial arts career, [KarateForums.com] really shaped … how I approach teaching other people. I obviously went to university; after that, I got a job. KarateForums.com has probably been with me for all of my life-defining moments.” -Danielle Williams How Danielle’s needs as a community member have evolved since she first joined the community (08:09): “[When I] initially [joined KarateForums.com], I probably would have been talking about techniques, or training methods, or thinking about it as an individual. Now, I come back and a lot of my conversations are, as an instructor, how can I do this? How can I change this? How can I help my own students?” -Danielle Williams Why Danielle continues to be a moderator after so many years (12:46): “If you get benefits from something, then you need to give back. I’ve been able to take so much from [KarateForums.com]. The experience of others and just having that sounding board, a community to come back to, and just have a chat. I’d classify a lot of the members of KarateForums.com … as friends now. I’ve taken a lot, so for me, it’s really important to be able to give back and help chaperone the community forwards.” -Danielle Williams What makes KarateForums.com feel like home (17:50): “KarateForums.com is the melting pot for both martial artists and non-martial artists alike, to get together, as a cohesive whole, to discuss a plethora of topics in a safe, fun, and informative atmosphere. … There’s a unique and unbreakable camaraderie that I’ve found that makes KarateForums.com a place that we call home.” -Robert “Bob” Mitcham Different perspectives on KarateForums.com bring value to all members (33:48): “Being able to talk with so many people with different perspectives in a positive, constructive manner just added to what I could take back to my classes, or when I go read another book, and think about it from my perspective or a perspective that somebody posted on a thread.” -Brian Walker When an online community stops you fro
Released:
Jul 12, 2021
Format:
Podcast episode

Titles in the series (100)

Community Signal is a podcast for experienced online community professionals, including those working in audience engagement, association management, developer relations, moderation, trust and safety, and more. It's released every two weeks and hosted by industry veteran Patrick O’Keefe.  This is a very community-focused program. There are plenty of social media and marketing podcasts out there. That’s not what this is. Social media is a set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.