On this week’s show, Bree and Justin say farewell to En Masse Entertainment, muse over a possible Lost Ark publisher, investigate WoW Classic's permadeath community, learn about what it's like to work in online customer service, and more! It’s the Massively OP Podcast, an action-packed hour of news, tales, opinions, and gamer emails! And remember, if you’d like to send in your own letter to the show, use the “Tips” button in the top-right corner of the site to do so. Show notes: Intro Adventures in MMOs: WoW Classic, SWTOR, SWG, The Sims News: TERA studio En Masse Entertainment closes News: Is Amazon going to publish Lost Ark? News: LOTRO hits another bout of server problems News: Checking out WoW Classic's hardcore community News: Wurm Online is doing gangbusters on Steam News: Population Zero is pretty much dead News: Torchlight III will come out this fall with one more wipe Mailbag: Working MMO customer service Mailbag: Favorite talent trees Outro Other info: Podcast theme: "Nature Knows" from TERA Your show hosts: Justin and Bree Listen to Massively OP Podcast on iTunes, Stitcher, Player FM, TuneIn, Google Play, iHeartRadio, Pocket Casts, and Spotify Follow Massively Overpowered: Website, Twitter, Facebook, and Twitch If you’re having problems seeing or using the web player, please check your flashblock or scriptblock setting.