In this webinar you will learn:

Recognize the importance of patients and families as partners in their care
Discuss an effective process to engage patients and families at the earliest point possible before a scheduled admission.

Presenters:

Laura B. Townsend
Co-Founder & President of Louise H. Batz Patient Safety Foundation

Elise Matocha
BSN, RN, ONC, Bone & Joint Care Coordinator

Carol Wratten
MD MBA FACOG, Batz Foundation Board Member, Seton Healthcare CQO (Retired)