Having conversations that matter means that we are talking about meaningful issues, in a purposeful way, with people that can make a difference.  These are the conversations that change the world, where both parties feel heard and understood, and something significant changes as a result of the exchange.  In this episode, we hear from author, TEDx speaker, radio host, and award-winning journalist Celeste Headlee; followed by Susan Scott, the Chief Growth Officer at PBS North Carolina.   Brought to you by PREZENTIUM and Executive Producer, Rajat Mishra.