Caroline had an 18-year career at the World Bank, where she worked as Managing Director in charge of Operational Policy; Chief of Staff; and Vice President for External Affairs. 
She subsequently joined UBS as Group Managing Director to spearhead the firm’s sustainability policy and investment products.
Today, despite being part of the NGO sector herself, she expresses her views candidly and notes that NGOs can improve how they manage their carbon emissions, report on their carbon footprint and provide visibility on their path to net zero.
She is cautious not to generalise and, indeed, mentions that NGOs directly working on environmental issues tend to be ahead of the curve in having robust climate commitments; but many others in the NGO sector are behind the curve.
Caroline references the United Kingdom's FCDO (Foreign, Commonwealth & Development Office) and their recent mandate requesting to know the carbon footprint of organisations that are implementing their projects. In her view, NGOs will be under increased pressure from governments, donors and employees to present more robust commitments to net zero and provide visibility on the path they will take to get there. 
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