In this episode of Articles-On-The-Go, Hank Balch looks what lessons can be learned from the the recent pandemic about how we can engage with our customers -- "The good news is that social media provides us with an engaging, safe, and potentially viral (in a good way!) platform to continue to educate and connect the Perioperative and Sterile Processing industries." #sterileprocessing #wefightdirty #covidlessons