What makes a great Medical Device Sales representative and why are they such a critical part of improving Sterile Processing quality? On this episode of the Beyond Clean podcast, we sat down with Nick Williams, an independent business consultant in the United Kingdom, and formerly Group Managing Director of Olympus KeyMed, to discuss the good, the bad, and the ugly when it comes to supporting customers in the medical device industry around the globe. Tune in to hear his decades of insights into the challenges facing sales reps in our space, what to expect from one before and after the sell, and how to deal with someone who is not meeting expectations. Grab your favorite sales rep and listen in!  CE Credit -> https://www.beyondclean.net/ce-credit-hub #BeyondClean #WeFightDirty #MedicalDevice #Sales #CustomerService #Quality #Communication #Leadership #SPD #CS #MDR #CSSD #SalesRep #SterileProcessing #SurgicalInstruments #Cleaning #Decontamination #CapitalEquipment #Disposables #NickWilliams #Season5