12 min listen
Episode 30: People are leaving their homes, so why are they still avoiding care?
FromRadio Advisory
ratings:
Length:
25 minutes
Released:
Jul 9, 2020
Format:
Podcast episode
Description
While many consumers seem willing to go to stores or out to eat amid the Covid-19 epidemic, they are not as willing to return to health care settings to see their doctors. Some are even unlikely to visit the ED if they have symptoms of a heart attack or appendicitis. How can health care leaders re-engage and communicate with their patients to alleviate their fears? Host Rachel (Rae) Woods sits down with consumerism experts Rebecca Tyrrell (https://www.advisory.com/expert-directory/rebecca-tyrrell?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description) and Colin Gelbaugh to talk about the results of Advisory Board’s newest consumer survey and how patient preferences should impact health system’s communication strategy.
More resources:
• How Covid-19 has changed consumer behavior and preferences (https://www.advisory.com/topics/consumerism/2020/06/covid19-consumer-behavior-and-preferences?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
• Patients are frightened to seek necessary care amid Covid-19. Here's how to overcome their fears (https://www.advisory.com/blog/2020/05/provider-organizations-covid-19?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
• The right (and wrong) ways to talk with patients who are frightened to seek care (https://www.advisory.com/blog/2020/05/communication-strategy?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
More resources:
• How Covid-19 has changed consumer behavior and preferences (https://www.advisory.com/topics/consumerism/2020/06/covid19-consumer-behavior-and-preferences?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
• Patients are frightened to seek necessary care amid Covid-19. Here's how to overcome their fears (https://www.advisory.com/blog/2020/05/provider-organizations-covid-19?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
• The right (and wrong) ways to talk with patients who are frightened to seek care (https://www.advisory.com/blog/2020/05/communication-strategy?utm_source=radioadvisory&utm_medium=podcast&utm_campaign=e30_2020&utm_content=description)
Released:
Jul 9, 2020
Format:
Podcast episode
Titles in the series (100)
Episode 13: IPPS just dropped. Here is what you need to know.: Emily Connelly returns to Radio Advisory to talk to Rae about the Inpatient Prospective Payment System proposed rule and shares her key takeaways from the 1,602 page rule. by Radio Advisory