23 min listen
Entrepreneur
Entrepreneur
ratings:
Length:
16 minutes
Released:
Aug 20, 2020
Format:
Podcast episode
Description
Who: Dana Wilde - Bestselling Author of Train Your Brain, Creator of The Celebrity Formula, and Host of The Mind Aware Show What This Show is About: Three Guidelines for Five-Star Customer Experiences Dana had a customer service experience that got her thinking about client experience. Are you following these three guidelines to make sure your customers are having the best possible experience? The Mind Aware Show is Positive Mindset for Entrepreneurs. Dana Wilde, the #1 bestselling author of Train Your Brain, delivers motivation, marketing ideas, and business tips designed to breakthrough your limiting beliefs, and manifest freedom and success in your business. Dana Wilde goes beyond positive thinking and the Law of Attraction. This show is the ultimate in Entrepreneur Mindset. Click here to ask Dana: . Please check out our episode notes below… 01:55 - Tune in here for the BACKGROUND STORY on Dana's recent customer service experience. 04:25 - Discover how Dana views CUSTOMER SERVICE (different perspective). 05:40 - FIRST area that Dana looks at regularly when it comes to customer experience (this relates to ONBOARDING). 08:00 - SECOND area that Dana looks at regularly when it comes to customer experience (this relates to a customer's CONTACT). 10:14 - THIRD area that Dana looks at regularly when it comes to customer experience (this relates to IMPROVEMENTS and REVISIONS). 13:50 - Learn about how you can IMPROVE on your customer experience. Where to Learn More: http://www.danaclass.com http://www.danawilde.com
Released:
Aug 20, 2020
Format:
Podcast episode
Titles in the series (100)
0009 Throwback Thursday! Discover How Rich People Think with Jack Canfield: Who: Jack Canfield - Co-Creator of The Chicken Soup for the Soul Series and Bestselling Author of The Success Principles What We Talked About: It’s Throwback Thursday! Listen to this classic interview where I talked to... by Positive Mindset for Entrepreneurs from The Mind Aware