Gartner ThinkCast 143: Prove Your Customer Experience ROI

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Gartner ThinkCast 143: Prove Your Customer Experience ROI

FromGartner ThinkCast

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Length:

19 minutes

Released:

May 9, 2018

Format:

Podcast episode

Description

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

Released:

May 9, 2018

Format:

Podcast episode

Titles in the series (100)

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every other Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast

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Gartner ThinkCast 143: Prove Your Customer Experience ROI

Gartner ThinkCast 143: Prove Your Customer Experience ROI

Description

Titles in the series (100)

More Episodes from Gartner ThinkCast