Find out why the world’s first leadership archaeologist and author of upcoming book, The Language of Leadership: Change your words, change your heart, Krister Ungerböck said if we change our words, we'll change our hearts. How do the words we use lead to better connection, leadership and growth both in our personal and professional lives? The key is to avoid false emotion and eliminate the words 'should' and 'you need' from our vocabulary. For more, visit www.management30.com.