In part one of Credit Card Consumers & Arbitration, co-hosts Bob Ambrogi and J. Craig Williams discussed consumer rights and mandatory arbitration used when a dispute between the credit card holder and the credit card company arises. In part two, Bob & Craig welcome back Attorney Deepak Gupta, staff attorney at Public Citizen Litigation Group and Attorney Alan Kaplinsky, senior partner at the firm, Ballard Spahr Andrews and Ingersoll, to discuss the Arbitration Fairness Act, what's next in arbitration and add their insight to the already lively discussion on this controversial topic.