As the tourism and hospitality industry grows year over year sustainability and resilience have become a major focus by hoteliers globally. Now more than ever sustainable business is needed for continued industry growth. In this episode of Assurance In Action, Intertek's Rajesh Balakrishnan discusses key focus areas for sustainable hospitality management, including ISO 21401, Sustainability management system for accommodation establishments. Rajesh also discusses trending topics and successes from organisations globally.Links:ISO 21401 successIntertek ProtekIntertek SustainabilityAbout ISO 21401