#90: Designing the Client Experience, with Gyi Tsakalakis

FromLawyerist Podcast

Start listening View podcast show

#90: Designing the Client Experience, with Gyi Tsakalakis

FromLawyerist Podcast

ratings:

Length:

40 minutes

Released:

Oct 19, 2016

Format:

Podcast episode

Description

During this week's podcast, Aaron and Sam talk about the recent decision by the Florida State Bar Association to require that Florida lawyers attend technological competence CLEs. Sam also talks with Gyi Tsakalakis about designing a client-centric lawyer practice.

Released:

Oct 19, 2016

Format:

Podcast episode

Titles in the series (100)

The Lawyerist Podcast is a show about lawyering and law practice hosted by Stephanie Everett of Lawyerist. Every week we feature conversations with successful lawyers, innovative thought leaders, and other creative people helping to shape the future of legal practice.

Skip carousel

#6: Alison Monahan on Law School and Lawyering Success: This week Sam and Aaron discuss the effectiveness of meditation as a way for lawyers to relieve stress, shake our heads at the technological incompetence of LegalTech attendees, and Sam interviews Alison Monahan of . by Lawyerist Podcast
52 min listen
#1: Alan Dershowitz's Advice for Young Lawyers by Lawyerist Podcast
32 min listen
#4: Ed Walters on Robot Lawyers and the Law of Robots: Plus, Aaron and Sam talk about non-lawyer ownership (and why personal injury lawyers don't like the idea), non-lawyers doing legal work, and learn that every lawyer should be bringing in at least $200,000 because statistics. by Lawyerist Podcast
59 min listen
#15: Karin Conroy's 5-Step Basic Law Firm Marketing Plan: Don’t build your marketing plan around the strategies you want to employ. That’s step 4. First, you need to do a little background work to figure out which strategies make sense for your practice. This week, Karin and Sam talk through... by Lawyerist Podcast
58 min listen
#21: Todd Hendrickson's Tech-Powered Trial Practice: Today Todd Hendrickson talks about how he uses technology to give him an edge against better-funded opponents in his solo med-mal and personal injury practice. But first, Sam and Aaron explain why a shredding service is better than throwing your... by Lawyerist Podcast
52 min listen
#16: Daniel Gershburg on the Future of SoloSmall Practice, Plus ABA TECHSHOW 2015 Wrap-Up: Daniel Gershburg has a real estate and bankruptcy practice in transition, so he is trying to figure out what the future of law practice looks like for solo and small-firm lawyers. As he puts it “I wanted to see who was going to eat my... by Lawyerist Podcast
63 min listen
#9: Ali Grace Marquart's Fashion Law Boutique: Entertainment lawyer Ali Grace Marquart recently made Forbes’ 2015 30 Under 30 list for law and policy. She talked about the unusual path she took to owning a successful fashion law boutique, what success means at this point in her career, and... by Lawyerist Podcast
34 min listen
#38: Brian Tannebaum’s Brutal Truths About Lawyers and Lawyering (Replay): Brian Tannebaum’s book, , is a collection of tough-love letters to the new generation of lawyers. During our conversation with Brian about his book, we also talked about his criminal defense practice, the importance of a code of ethics, why... by Lawyerist Podcast
51 min listen
#2: Paul Floyd on How to Value and Sell a Law Practice: Today’s guest is Paul Floyd, a business lawyer for lawyers — and a very successful one. Paul finally explained law practice valuation so I could understand: the best way to value a law practice is not to value it. Today's question is from... by Lawyerist Podcast
48 min listen
#11: Casey Flaherty's Quest to Reform Luddite Lawyers: 40% of small law firms don’t have a website, and Casey Flaherty’s was just the beginning of his quest to reform the way law firms use technology and price their services. by Lawyerist Podcast
49 min listen
#0: Lawyerist Podcast Preview: Sam and Aaron introduce the Lawyerist Podcast and our first guest, Alan Dershowitz. You'll also find out how to send us a question to answer during future podcasts. Subscribe now, either using your favorite podcast app, in iTunes, Stitcher, or find... by Lawyerist Podcast
3 min listen
#22: Allison Shields on Doing More in Less Time: In today's show, Allison Shields talks about how to be more productive, also the subject of her new book, How to Do More in Less Time. But first, Sam and Aaron talk about Lee Rosen's advice to block your firm website from your firm computer. by Lawyerist Podcast
54 min listen
#12: Ellie Krug on Starting a Firm and Litigating as Both a Man and as a Woman: Google is going to start directly penalizing websites that aren't mobile device–friendly. We explain why this is important. Also, in its secret labs Google is learning to tell whether you are lying or not. Just something else to worry about.... by Lawyerist Podcast
46 min listen
#5: Brian Tannebaum's Brutal Truths About Lawyers and Lawyering: Morning pages, robot lawbreakers, and an interview with Brian Tannebaum, the eminent law blogger who just published The Practice: Brutal Truths About Lawyers and Lawyering. by Lawyerist Podcast
58 min listen
#20: David Colarusso, Hacking for Justice: In today’s podcast, David Colarusso, a lawyer and data scientist for the Massachusetts Committee for Public Counsel Services, talks about what a legal hacker is, how he incorporates hacking into lawyering, and why lawyers should... by Lawyerist Podcast
49 min listen
#8: Aaron Hall's Client-Satisfaction Guarantee: Sam and Aaron talk with Jeena Cho about why jerky law students become jerky lawyers, and then Aaron Hall explains why and how he is giving some clients a satisfaction guarantee. by Lawyerist Podcast
54 min listen
#19: Ernie Svenson on Going Paperless: According to Ernie Svenson, either you already are or you just haven't committed to it, yet. If you haven't committed, you are just wasting resources maintaining two systems: one for your paper files and and one for your digital clients... by Lawyerist Podcast
54 min listen
#3: Carolyn Elefant on Advance Planning for Going Solo: In today’s podcast, we talk to Carolyn Elefant about what you can and should do in advance if you are planning to go solo. Then, in our Q&A segment, we talk about whether solos ought to form a business entity or "go naked." by Lawyerist Podcast
48 min listen
#23: Bob Young on Being a Plaintiff's Lawyer in a Defense Firm: In today's show, ABA Law Practice Division chair Bob Young talks about being a plaintiff's lawyer in a defense firm, and explains what the ABA LPD is doing to help lawyers with marketing, management, finances, and technology. But first, is solo... by Lawyerist Podcast
43 min listen
#13: Keith Lee on Going from Law School to Law Practice: During this week’s conversation, Keith Lee talks with Sam about his book, and how new lawyers can become good lawyers. Before that, Sam waxes poetic about one of his favorite lawyer-friendly // apps, Soulver. by Lawyerist Podcast
39 min listen
#35: Jodi Ettenberg's Never-Ending Vacation from Law Practice: Jodi Ettenberg left for a vacation, and never came back. On today's podcast, she talks about how to do the same (even if you've got a shorter timeline). But first, did Ohio just issue the dumbest ethics opinion ever? by Lawyerist Podcast
44 min listen
#7: Gyi Tsakalakis Talks About Online Marketing without the BS: This week Sam and Aaron wonder whether a lawyer could become an Uber driver to market a law practice, on obvious marketing, and Sam talks to Gyi Tsakalakis of AttorneySync about online marketing without the BS. by Lawyerist Podcast
66 min listen
#27: Omar Ha-Redeye on Incubating the Future of Access to Justice: Omar Ha-Redeye is (among other impressive things) co-founder of Fleet Street Law, a law practice incubator focusing on innovation and increasing access to justice. In today's podcast, he talks about how the legal industry is changing and what that... by Lawyerist Podcast
46 min listen
#25: Five Things Deborah Savadra Thinks You Should Know About Microsoft Office: writes for Lawyerist as well as for her own blog, . She specializes in making Microsoft Office do what lawyers need it to do, and in today’s podcast she identifies the five things she thinks lawyers ought to know about Microsoft... by Lawyerist Podcast
42 min listen
#26: David Lat on the Future of BigLaw and SmallLaw: David Lat of _Above the Law_ talks about the similarities and differences between BigLaw and solo and small firms, and talks about changes and opportunities in the legal market. But first, Sam and Aaron talk about the new wine fad: rosé. by Lawyerist Podcast
40 min listen
#18: Shannon Hoagland's Creative Remedy for Boring Networking Events: If you are tired of drinking wine with strangers in conference rooms, you're going to appreciate this podcast. Shannon Hoagland's creative approach to entertaining clients is virtually guaranteed never to bore you. This week Sam and Aaron also talk... by Lawyerist Podcast
51 min listen
#17: Ken White on Popehat, Censorious Douchebags, and Building a Successful Law Firm: Ken White and his partner started his firm with rented desks and unreliable phones and built their firm to around a dozen lawyers today. Meanwhile, he became a champion of free speech by defending bloggers threatened by censorious douchebags. He also... by Lawyerist Podcast
47 min listen
#40: Alan Dershowitz’s Advice for Young Lawyers (Replay): As a well-known lawyer and (former) law professor, Alan Dershowitz gives a lot of advice to young lawyers. At one point, he wrote it all down in . The book has been around for a while, but it is still full of good advice for young lawyers... by Lawyerist Podcast
25 min listen
#10: David Sparks on Going Solo with a Mac: Law school admissions are dropping, but the bar exam is getting harder. Is a smaller bar inevitable? After Sam and Aaron try to figure that out, David Sparks talks about starting a brand-new solo practice, including the Mac tools he is using to make... by Lawyerist Podcast
57 min listen
#30: John Grant's Agile Project Management Tips for Lawyers: Agile project management is huge in software development, but lawyers can take advantage of Agile, too. John Grant explains how to adapt Agile for law practice. But first, is the legal market really experiencing "modest job gains"? by Lawyerist Podcast
50 min listen

More Episodes from Lawyerist Podcast

Skip carousel

#507: Navigating Motherhood and Law, with Sarah Soucie Eyberg by Lawyerist Podcast
33 min listen
#506: Managing Stress & Avoiding Burnout, with Emily Nagoski (Replay) by Lawyerist Podcast
43 min listen
#505: Get to Inbox Zero with the Help of a Virtual Assistant, with Stafi by Lawyerist Podcast
28 min listen
#504: Leveraging Franchise Know-How in Law Practice, with Chad Fox by Lawyerist Podcast
36 min listen
#503: Hiring, Growing, and Investing in Your Firm, with Seth Price by Lawyerist Podcast
44 min listen
#502: How to Nourish Your Relationship, Even in a Busy Life, with Ellen Dorian by Lawyerist Podcast
38 min listen
#501: Celebrating 500: The Evolution, the Journey, and What Lies Ahead, with Sam Glover by Lawyerist Podcast
45 min listen
#500: Artificial Lab Coach, Real Answers, with Lasso the Lab Coach by Lawyerist Podcast
36 min listen
#499: Conquering Self-Doubt, with Tim Atler by Lawyerist Podcast
50 min listen
#498: Harnessing Cultural Engagement for Team & Client Success, with Marcus Collins by Lawyerist Podcast
33 min listen
#497: Real Talk About Artificial Intelligence in Your Office, with Ben Schorr by Lawyerist Podcast
44 min listen
#496: Don’t Get Caught in the Tech Expectation Gap,with Jennifer Sherman from CARET Legal(Sponsored) by Lawyerist Podcast
29 min listen
#495: Crack the Code of Compelling Writing, with Todd Rogers by Lawyerist Podcast
47 min listen
#494: How to Stop Procrastination and Conquer Your To-Do List, with Paul Unger by Lawyerist Podcast
34 min listen
#493: Why Brilliant People Should Write Books, with Sharai Robbins by Lawyerist Podcast
33 min listen
#492: Stop Training so Much and Support Your Team Through Change, with Paco Roman by Lawyerist Podcast
38 min listen
#491: Crafting Your Purpose-Driven Leadership Vision, with Leticia DeSuze by Lawyerist Podcast
38 min listen
#490: How to Build a Powerhouse Firm with Internal Talent, with Ryan McKeen by Lawyerist Podcast
36 min listen
#489: Breaking Down Decisions for Your Legal Tech Stack, with Jeff Schoenberger by Lawyerist Podcast
50 min listen
#488: The Power of Value-Based Pricing, with Shaun Jardine by Lawyerist Podcast
35 min listen
#487: Nurturing Trust to Build Strong Team Foundations, with Randy Conley by Lawyerist Podcast
43 min listen
#486: How to Safely Include AI in Your Legal Tech Stack, with Will Anoh by Lawyerist Podcast
38 min listen
#485: Unleash Your Law Firm’s Potential with an Internal Coach, with Robin Carberry by Lawyerist Podcast
30 min listen
#484: Revolutionizing Your Firm with Smart Hiring, with Jennifer Hawkins by Lawyerist Podcast
29 min listen
#483: Goals, Resolutions, and the Power of the Unconscious Mind, with Supriya Venkatesan by Lawyerist Podcast
31 min listen
#482: Prioritizing Progress: Building a Roadmap for 2024, with Debbie Foster by Lawyerist Podcast
31 min listen
#481: Getting Clients into the Cloud, with Laura Kaminski from ShareFile (Sponsored) by Lawyerist Podcast
21 min listen
#480: The Prenup Prescription for a Thriving Marriage, with Aaron Thomas by Lawyerist Podcast
34 min listen
#479: Beyond the Will: Adding a Personal Touch to Estate Planning, with Jolene Blackbourn by Lawyerist Podcast
34 min listen
#478: Overcoming Team Turnover and Embracing Change, with Allison Harrison by Lawyerist Podcast
23 min listen

Related podcast episodes

Skip carousel

Bar Exam Has Got to Go, Law School Dean Says by On The Merits
20 min listen
The North Carolina State Bar & Cloud Computing: The North Carolina State Bar & Cloud Computing by Lawyer 2 Lawyer
38 min listen
Clement Lessage & Federico Ast: Kleros – Crowdsourced Arbitration for Blockchain Applications: We're joined by, Federico Ast and Clement Lessage, respectively CEO and CTO of Kleros. This dispute resolution layer provides smart contracts with a fast and secure process for arbitration. by Epicenter - Learn about Crypto, Blockchain, Ethereum, Bitcoin and Distributed Technologies
70 min listen
1. Is It Time to Kill the Bar Exam? by UnCommon Law
34 min listen
Public Defenders' Side of Justice: Public Defenders' Side of Justice by Lawyer 2 Lawyer
39 min listen
The Litigation Psychology Podcast - Episode 67 - Keys to Preparing for Virtual Depositions: Colleen Burke, James Hunter, and Kari Melkonian, Attorneys with Michigan law firm Collins Einhorn Farrell join Dr. Steve Wood to discuss the topic of virtual depositions. The group shares their experiences thus far with doing online depositions, includin... by The Litigation Psychology Podcast
33 min listen
YPN | Legal Career Insights: A Panel Discussion: March 11, 2024 - In this program of our Young Professionals’ Network series, The Korea Society, in partnership with the Asian American Bar Association of New York (AABANY), hosted a panel discussion focused on the pursuit of a career in law. Our... by The Korea Society
64 min listen
Juror Background Checks: Juror Background Checks by Lawyer 2 Lawyer
32 min listen
05.26.21 Deadline for saving on streaming / Gangster Gambler Future Money - The upshot of cryptocurrency.: Deadline for saving on streaming / Gangster Gambler Future Money - The upshot of cryptocurrency. by The Clark Howard Podcast
25 min listen
The U.S. Supreme Court’s Decision in Community Financial Services Association of America Ltd. v. Consumer Financial Protection Bureau: Who Will Win and What Does It Mean? Part II: On October 3, 2023, the U.S. Supreme Court held oral argument in CFSA v. CFPB, a case with profound potential implications for the future of the CFPB. The Court will rule on whether the CFPB’s funding mechanism violates the U.S. Constitution’s... by Consumer Finance Monitor
45 min listen
Ep 234: How Courts, Lawyers and Legal Tech Companies Should Handle Sealed Court Documents: A Panel Discussion: At a time when legal technology companies are making it easier to access and analyze court documents, what should – and should not – be done to protect confidential court documents that are sealed from public access? This question came to a... by LawNext
62 min listen
UNCHAINED: SBF Trial | How Sam Bankman-Fried’s Lawyers Might Try and Win His Case by CoinDesk Podcast Network
73 min listen
Live from the GCC East with Andrew Guattari and Alex Carraro: The General Counsel Conference East has long been the premier forum for general counsel to learn, network and evolve in their roles. This year's conference is being held in Brooklyn, New York and Legal Speak is there. In this episode,... by Legal Speak
9 min listen
The Supreme Court Ruling on Campaign Finance: The Supreme Court Ruling on Campaign Finance by Lawyer 2 Lawyer
33 min listen
Car Window Tinting Laws are Complicated (and hard to enforce) by Curious City
22 min listen
The Privacy Advisor Podcast: A recap Congress' hearings on a federal privacy bill: On Capitol Hill this week, Congress held two back-to-back hearings on a potential U.S. federal privacy bill. The aim was to gain insights from expert witnesses on what such a bill should contain. , industry and advocates debated how prescriptive a... by The Privacy Advisor Podcast
33 min listen
Ep. 315: How A 'Cruel And Unusual' Felon Voting Ban Fell Apart by Law360's Pro Say - News & Analysis on Law and the Legal Industry
42 min listen
The Litigation Psychology Podcast - Episode 58 - Heather Snider on Zoom Trials: Shareholder and defense attorney Heather Snider from Segal McCambridge Singer & Mahoney in Chicago joins the podcast and shares her experience with a recent 5-day Zoom bench trial, including what worked, what didn't, how technical issues and objections w... by The Litigation Psychology Podcast
23 min listen
Credit Card Consumers & Arbitration: Credit Card Consumers & Arbitration by Lawyer 2 Lawyer
38 min listen
Software as a Service: Software as a Service by Lawyer 2 Lawyer
33 min listen
Cultural Differences Between Legal Systems: Cultural Differences Between Legal Systems by Lawyer 2 Lawyer
43 min listen
#196 Local Government Law: Police Body Cameras: The legal side of body worn cameras. by GovLove - A Podcast About Local Government
50 min listen
140. Carbon Pricing at the SCC: Where We Are and Where We May Go (with Nathalie Chalifour and Jeremy de Beer): In the wake of three provincial challenges to Canada’s federal carbon pricing law, the Supreme Court is currently deliberating the legal future of Canada’s emissions targets. Professor Nathalie Chalifour intervened in the case for the National Associ... by The Law School Show
44 min listen
Integrating Practice Management Tools in Law School: Integrating Practice Management Tools in Law School by The Kennedy-Mighell Report
36 min listen
Where We Draw the Line: The Supreme Court takes up the thorny issue of racial gerrymandering. And, a revolt is underway in the Electoral College. by Amicus With Dahlia Lithwick | Law, justice, and the courts
40 min listen
Ep 146: CEO Kiwi Camara on DISCO’s Public Offering and the State of Legal Tech: In July, the e-discovery company became one of just a handful of legal technology companies ever to go public, listing on the New York Stock Exchange. That made it the third legal tech company this year to go public, after no U.S. legal tech company... by LawNext
44 min listen
Groundbreaking Supreme Court Case Rules In Favor of Colorado Baker: Legal Fellow, Erin Hawley, discusses the recent S… by She Thinks
14 min listen
Dispute Resolution - William George of Kleros.io: "Whatever controls the courts, controls the state." An intriguing use case. What if disputes could be solved via a decentralized platform? Kleros is working on it. We speak with their cryptoeconomics expert. What an exciting interview. William... by Blockchain 2025
33 min listen
UNCHAINED: Here’s How Sam Bankman-Fried’s High-Stakes Trial Could Play Out by CoinDesk Podcast Network
37 min listen
Cutting Red Tape: Inside Iowa’s Barbering & Cosmetology Reform with Jerry Akers & Sam Reges: Join Host Jeff Crank in an eye-opening conversation with Jerry Akers & Sam Reges as they delve into the transformative bill they helped pass in Iowa. This episode of "American Potential" explores the groundbreaking legislation that slashes the re... by American Potential
35 min listen

Discover this podcast and so much more

#90: Designing the Client Experience, with Gyi Tsakalakis

#90: Designing the Client Experience, with Gyi Tsakalakis

Description

Titles in the series (100)

More Episodes from Lawyerist Podcast

Related podcast episodes