There is approximately $266 billion in administrative waste in the U.S. healthcare system each year, and much of it is tied to the complexity of insurance. Our guest today, Syam Palakurthy, co-founded SamaCare to help solve this seemingly intractable problem. SamaCare builds software to make the often-burdensome process of prior authorization as quick and easy as a credit card swipe, improving outcomes for patients and reducing a major administrative burden for providers. Tune in to this interview with host Michael Carrese to learn how Palakurthy approaches the challenge of threading together disparate incentives in the healthcare system to produce change. Plus, find out why he believes technology can be both a cause of fragility and a source of resilience, and learn how the type of “defragmentation” SamaCare strives for can be applied to the rest of the healthcare system.