54 min listen
Shawn Moon: Cracking the Code to Customer Loyalty
Shawn Moon: Cracking the Code to Customer Loyalty
ratings:
Length:
27 minutes
Released:
Apr 16, 2019
Format:
Podcast episode
Description
Cracking the Code to Customer Loyalty
Join Shawn Moon, author of the forthcoming book Leading Loyalty, as he shares how leaders can empower frontline employees to increase customer loyalty by using the principles of empathy, responsibility, and generosity.
Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj
Join Shawn Moon, author of the forthcoming book Leading Loyalty, as he shares how leaders can empower frontline employees to increase customer loyalty by using the principles of empathy, responsibility, and generosity.
Subscribe to the FranklinCovey On Leadership email newsletter and receive weekly videos, tools, articles, and podcasts to help you become a better leader. ow.ly/tH5E30kAxfj
Released:
Apr 16, 2019
Format:
Podcast episode
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