When a client refuses a reclean, you may feel like you have a high maintenance customer. As a house cleaner, it is important to clarify expectations with your cleaning client. When a client refuses a reclean it doesn't mean you have difficult cleaning clients. How to talk to cleaning clients is an art every house cleaner can learn. A frustrated client is bad for business and costs money on your customer satisfaction policy. Clean don't reclean. Today’s #AskaHouseCleaner sponsor is Savvy Cleaner Training for house cleaners and maids. *** CALENDAR OF EVENTS FOR HOUSE CLEANING TRAINING *** https://SavvyCleaner.com/Calendar-of-Courses *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown *** MORE VIDEOS ON THIS TOPIC *** How To Make Your Customers Happy & Satisfied - ClickBank University - https://youtu.be/izFHWR8-NUg 5 Steps to Improve Customer Satisfaction - UpsideLearning - https://youtu.be/XK3cNcuvuMs How to Give Great Customer Service: The L.A.S.T. Method - Learn English with Emma [engVid] - https://youtu.be/dnpMqQnt8WY How to Handle Customer Complaints Like A Pro - Valuetainment - https://youtu.be/kx7-S9jvVXM Service Business Examples - How to build a successful service-based business? - Evan Carmichael - https://youtu.be/Eccjx6hJP_U *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same prices or less than if you found the links on your own elsewhere. The difference is that we make a small commission here at the show for sharing these links with you. So, you create good karma by supporting 8 families who work on this show. Delivering Happiness: A Path to Profits, Passion, and Purpose - https://amzn.to/2Q4bq6D Difficult Conversations: How To Discuss What Matters Most - https://amzn.to/2ICI0sa Getting to Yes: Negotiating Agreement Without Giving In - https://amzn.to/2W1LXPi Hug Your Haters: How to Embrace Complaints and Keep Your Customers - https://amzn.to/2TE2mI1 The Anatomy of Peace: Resolving the Heart of Conflict - https://amzn.to/334SOsu *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/ Facebook: https://Facebook.com/SavvyCleaner Twitter: https://Twitter.com/SavvyCleane Instagram: https://Instagram.com/SavvyCleaner Pinterest: https://Pinterest.com/SavvyCleaner *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, a 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** SPONSORSHIPS & BRANDS *** We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry read this: https://savvycleaner.com/product-review *** THIS SHOW WAS SPONSORED BY *** SAVVY CLEANER - Hou