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Why We Call Cleaning Jobs "Clients" Not Customers

Why We Call Cleaning Jobs "Clients" Not Customers

FromAsk a House Cleaner


Why We Call Cleaning Jobs "Clients" Not Customers

FromAsk a House Cleaner

ratings:
Length:
8 minutes
Released:
Dec 24, 2019
Format:
Podcast episode

Description

Want to know why we call cleaning jobs "clients" not customers? Many house cleaners call them accounts, jobs, houses or cleans. At Savvy Cleaner Training, we teach residential cleaning techs to call jobs clients not customers. There is mutual respect and a professional perception that comes with titles or labels. Customers behave like clients when you refer to them as such and maids are frugal with their time if they see a job as billable hours. Speaking of billable hours, you can track them in the background of your business with https://housecallpro.com/Angela Today's #AskaHouseCleaner sponsors are Savvy Cleaner Training for house cleaners and maids. #AngelaBrown #SavvyCleaner *** HOW DID WE DO? (Help us improve) *** Do you like Kristin’s editing of this video? https://savvycleaner.com/reviews/kristin-o Do you like Angela’s delivery of today’s video? https://savvycleaner.com/reviews/angela-brown *** MOST REQUESTED LIST OF CLEANING STUFF I USE *** https://www.Amazon.com/shop/AngelaBrown   *** MORE VIDEOS ON THIS TOPIC *** The Difference Between Customer and Client - English with Max - https://youtu.be/V3_en3IcIas The Difference Between Clients and Customers (And Why It's Important for Your Stamping Business!) - StampingMyBusiness - https://youtu.be/F-lwzMYtvKE Top 4 Types of Clients. How to talk effectively with each - TrisTom - https://youtu.be/8cS6ma7DIws Walking in the shoes of your customers | Nigel T Packer | TEDx Talks - https://youtu.be/0IsTKB7h2Gg Jay Abraham and The Power of Lifetime Clients - Jay Abraham - https://youtu.be/Bw62m8XC0hE   *** GOOD KARMA RESOURCES FROM THIS EPISODE *** These good karma links connect you to Amazon.com and affiliated sites that offer products or services that relate to today’s show. When you click on the links and buy the items you pay the exact same prices or less than if you found the links on your own elsewhere. The difference is that we make a small commission here at the show for sharing these links with you. So, you create good karma by supporting 8 families who work on this show. The Irresistible Consultant's Guide to Winning Clients: 6 Steps to Unlimited Clients & Financial Freedom - https://amzn.to/2Mmzwry Principles: Life and Work - https://amzn.to/2rijZl8 The Startup's Guide to Customer Success: How to Champion the Customer at Your Company - https://amzn.to/2ZgTglA Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine- https://amzn.to/395Kn2S Farm Don't Hunt: The Definitive Guide to Customer Success- https://amzn.to/2EOKm5v *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** LinkedIn: https://www.linkedin.com/in/savvycleaner/ Facebook: https://Facebook.com/SavvyCleaner Twitter: https://Twitter.com/SavvyCleane Instagram: https://Instagram.com/SavvyCleaner Pinterest: https://Pinterest.com/SavvyCleaner *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** VRBO AIRBNB CLEANING FACEBOOK GROUP *** https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/ *** LOOKING FOR WAY TO GET MORE CLEANING LEADS *** https://housecleaning360.com *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleane
Released:
Dec 24, 2019
Format:
Podcast episode

Titles in the series (100)

Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean, how to declutter, and how to create a space to live in that makes your heart sing. Our host, Angela Brown, a professional house cleaner for 25 years, ran and managed one of the largest independently owned cleaning companies in the Southeast United States. She is the CEO and founder of Savvy Cleaner Training for House Cleaners and Maids.