What is a standard satisfaction guarantee for house cleaning? What does it mean? What should a standard satisfaction guarantee include? We Ask a House Cleaner about policies and procedures like how long after service a customer can call? And does a standard satisfaction guarantee mean you have to give their money back? The House Cleaning Guru, Angela Brown, talks industry standard warranty on your work. Be a savvy cleaner. Explain your terms are within 24 hours to avoid scam artists. Today’s sponsor is #HouseCleaning360 If you haven't already - get some free publicity for your cleaning business. Create a business fan page and link all your social media on https://HouseCleaning360.com *** COMPLETE SHOW NOTES FOR THIS EPISODE *** http://askahousecleaner.com/standard-satisfaction-guarantee/ *** MORE VIDEOS LIKE THIS *** Communication Skills - A Must Have for House Cleaners - https://youtu.be/UsbUcCB6zYw Texting vs. Calling - https://youtu.be/rTvOYIii28A Why I Fired My Maid - https://youtu.be/XPz4d24xLk4 Should I Stay or Should I Go? House Cleaner Confusion - https://youtu.be/Op3QCHB9PeA Stack the Deck - Set Yourself Up to Win - https://youtu.be/Y14sTyn0HeE Nagging Boss - Cleaning Client Nit-Picks and Complains - https://youtu.be/nYAwNHfaWW0 Follow Instructions – The #1 Rule for Maids - https://youtu.be/fpYKkRElU6I   *** RESOURCES FROM THIS EPISODE *** Extra Mile: 500 Customer Service Tips for Success: Tools to Attract, Satisfy, & Retain Even the Most Difficult Customer - http://amzn.to/2hkSJxt Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results - http://amzn.to/2ho3Ndc Customer Service Training 101: Quick and Easy Techniques That Get Great Results - http://amzn.to/2hfnhNm The Customer Rules: The 39 Essential Rules for Delivering Sensational Service - http://amzn.to/2zvChPM Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities - http://amzn.to/2AuHs2l Dealing with Difficult People: Get to Know the Different Types of Difficult People in the Workplace and Learn How to Deal with Them - http://amzn.to/2AvmMaA   *** OTHER WAYS TO ENJOY THIS SHOW *** ITUNES - http://apple.co/2xhxnoj STITCHER - http://bit.ly/2fcm5JM SOUNDCLOUD - http://bit.ly/2xpRgLH GOOGLE PLAY - http://bit.ly/2fdkQd7 YOUTUBE - https://goo.gl/UCs92v *** GOT A QUESTION FOR A SHOW? *** Email it to Angela[at]AskaHouseCleaner.com Voice Mail: Click on the blue button at https://askahousecleaner.com *** HOUSE CLEANING TIPS VAULT *** (DELIVERED VIA EMAIL) - https://savvycleaner.com/tips *** FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY *** http://amzn.to/2xUAF3Z *** PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP *** https://www.facebook.com/groups/ProfessionalHouseCleaners/ *** LOOKING FOR WAY TO BOOST YOUR FANDOM? *** https://www.facebook.com/groups/HouseCleaning360/ *** FOLLOW ANGELA BROWN ON SOCIAL MEDIA *** https://Facebook.com/SavvyCleaner https://Twitter.com/SavvyCleaner https://Instagram.com/SavvyCleaner https://Pinterest.com/SavvyCleaner https://Linkedin.com/in/SavvyCleaner *** WHAT IS ASK A HOUSE CLEANER? *** Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids. *** DISCLAIMER *** During the shows we recommend services, sites, and products to help you improve your cleaning and grow your cleaning business. We have partnerships or sponsorships with these companies to provide you with discounts, and savings.