Following our conversation with futurist Bob Johansen last week, we assembled a panel of zoo and aquarium thought leaders with diverse backgrounds, interests and organizations, to get their views on what the future may hold for zoological facilities and professionals. Topics include: sharing how they adapted their guest experience, infrastructure, and staffing roles to address the challenges presented by the COVID-19 pandemic upon reopening; the re-focus on smaller, personal interactions among animals, staff, and guests versus large audience events and attractions; and the implications for budgets and revenues now and forever. Denver Zoo Indianapolis Zoo The Dolphin Company (Dolphin Discovery) Karen Pryor Clicker Training That Sounds Wild: Smooth-sided toad. Kemah Aquarium. Animal Care Software KONG ZOO