Follow-up: the financial industry continues its radical transformation. Technology has made it possible to invest at a lower cost. Last week Schwab announced no commission stock buying and selling. There are free and low-cost robo advisors and robo/human hybrids. Investing with high-cost companies could cause you to end up with 40% less money than investing the same amount with their low-cost rivals. Even Ally bank is offering a no-fee robo-advisory service. Vanguard will soon launch its low-cost Digital Advisor service too. 
AT&T – get your act together.  A long-time DirecTV customer passed away at age 102 and AT&T went after the relatives for the early termination fee in strong terms. Only after the story went public did AT&T waive the termination fee, but didn’t apologize until they received more bad press. Where’s the heart and humanity? How stupid.
Roughly 1 in 4 American adults is extremely politically engaged. This past weekend, Ellen DeGeneres and George W. Bush enjoyed a football game together. As their pictures circulated, ugly reaction ensued, with some referring to Bush as the ‘enemy’.  After all the mean-spirited postings came an enlightened one which expressed that seeing Ellen and George Bush together restored their faith in America. When we lose sight of the fact that we’re all Americans in this together, we make our country weak. People we disagree with are still our fellow Americans. 
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