26 min listen
National Veterinary Receptionist Week April 24-30, 2022
National Veterinary Receptionist Week April 24-30, 2022
ratings:
Length:
30 minutes
Released:
Apr 13, 2022
Format:
Podcast episode
Description
Happy National Veterinary Receptionist Week! This week we celebrate the incredible veterinary receptionists that make our lives so much better! April 24-30, 2022
Hosts Dr. Ernie Ward and Beckie Mossor, RVT share the many reasons that veterinary receptionist are integral - and essential - members of the veterinary healthcare team.
Veterinary receptionists are the initial, and often final, point of contact for pet parents in a veterinary clinic, answer medical and pet care questions, and handle a host of challenging client interactions - Let's Show Veterinary Receptionists the Love They Deserve!
Our hosts discuss the evolving terminology of veterinary receptionists, including customer service representatives (CSR's) and Dr. Ward's own "Client Coordinators."
They share why front desk turnover rates may be affecting a clinic's growth, and why low wages and benefits may be a part of the problem. Roles, responsibilities, and training are also covered in this dynamic conversation.
Viewfinders, we hope you'll find this podcast inspiring and encourage you to celebrate your veterinary receptionists this April!
For more information, visit https://www.veterinaryreceptionistweek.com
Hosts Dr. Ernie Ward and Beckie Mossor, RVT share the many reasons that veterinary receptionist are integral - and essential - members of the veterinary healthcare team.
Veterinary receptionists are the initial, and often final, point of contact for pet parents in a veterinary clinic, answer medical and pet care questions, and handle a host of challenging client interactions - Let's Show Veterinary Receptionists the Love They Deserve!
Our hosts discuss the evolving terminology of veterinary receptionists, including customer service representatives (CSR's) and Dr. Ward's own "Client Coordinators."
They share why front desk turnover rates may be affecting a clinic's growth, and why low wages and benefits may be a part of the problem. Roles, responsibilities, and training are also covered in this dynamic conversation.
Viewfinders, we hope you'll find this podcast inspiring and encourage you to celebrate your veterinary receptionists this April!
For more information, visit https://www.veterinaryreceptionistweek.com
Released:
Apr 13, 2022
Format:
Podcast episode
Titles in the series (100)
Opioids, Drug Abuse, and the Veterinary Profession: Veterinarians Ernie Ward and Cyndie Courtney along with veterinary technician Beckie Mossor discuss the role and responsibility of veterinarians in the Prescription Drug Monitoring Program (PDMP), substance abuse within the veterinary profession, sol ... by Veterinary Viewfinder Podcast