14 min listen
Chapter 2: The Hotline
From99% Invisible
ratings:
Length:
34 minutes
Released:
Dec 4, 2020
Format:
Podcast episode
Description
Katie Mingle heard a lot about 211 doing this reporting. Not just from Tulicia Lee who called a bunch of times, but from everyone—from homeless people and service providers and advocates. In her mind, it was the 911 of homelessness. Only, more often than not, it seemed like when people called 211, the metaphorical ambulance never came. That was true for Tulicia, and it was true for lots of other people she met.
If everyone starts at 211, why is it a dead-end for so many people? What is happening at 211? At the beginning of March, right before everything shut down for the pandemic, Katie spent a day in the 211 call center.
The Hotline
If everyone starts at 211, why is it a dead-end for so many people? What is happening at 211? At the beginning of March, right before everything shut down for the pandemic, Katie spent a day in the 211 call center.
The Hotline
Released:
Dec 4, 2020
Format:
Podcast episode
Titles in the series (100)
99% Invisible-55- The Best Beer in the World: If you’re a beer nerd, or have a friend who’s a beer nerd, you’ve heard of Belgian beers. Belgians take beer very seriously. Amongst the 200 Belgian breweries, there’s a very specific sub-type: Trappist beers. by 99% Invisible