AWS had an outage in a region and many people responded. What did we learn about outages, responses, and dealing with cloud services going forward? SHOW: 574CLOUD NEWS OF THE WEEK - http://bit.ly/cloudcast-cnotwCHECK OUT OUR NEW PODCAST - "CLOUDCAST BASICS"SHOW SPONSORS:Datadog Security Solution: Modern Monitoring and SecurityStart investigating security threats before it affects your customers with a free 14 day Datadog trial. Listeners of The Cloudcast will also receive a free Datadog T-shirt.JumpCloud (homepage)At the intersection of devices, identities, and access, JumpCloud’s cloud directory platform unifies the IT resources in any company’s infrastructure – anywhere work happens. Fully evaluate JumpCloud for free today SHOW NOTES:AWS US-East-1 Outage (Dec.10,  2021) - Post Mortem (AWS Blog)Your Response to AWS Going Down Shouldn’t Be Multicloud (Tech Republic)Larry Ellison brags about Oracle Cloud after AWS outage CLOUD OUTAGES ARE A PART OF USING A SHARED SERVICEThis week another major cloud service had an outage. They happen frequently enough, for some period of time (usually measured in hours), that we really notice them and then move on. Their impact is felt across many sites and dependent services, SOME THOUGHTS ON RESPONSES TO CLOUD OUTAGES5 levels of grief - denial and isolation, anger, bargaining, depression, and acceptance.The cloud providers (typically) don’t snipe at either other - they’ve all been there.The post-mortems are becoming more consistent - any highly anticipatedWe continue to learn about differences in cloud architectures, and where failures points (and failure actions) occur.We still don’t understand the internal cloud architectural dependencies of each cloud.How many companies actually follow multi-region best practices? How much does multi-region cost? Multi-cloud is often a knee-jerk reaction, but it’s never that simple - cost, complexity, skills FEEDBACK?Email: show at the cloudcast dot netTwitter: @thecloudcastnet