Derek Gaunt in an educator and author with 20 years of experience as a hostage negotiator for law enforcement agencies in the Washington DC metro area.In this conversation with Bart Campolo, Derek talks about 'tactical empathy', emotional intelligence, controlling how someone feels about you, building trust, truly listening to someone's story, understanding motivation, looking for hidden messages and meaning, how to respect the person even if you don't respect their decisions or actions, and how to focus on what's important in the time you have with someone.Derek's book is 'Ego, Authority, Failure'.—Follow this podcast to stay up-to-date:Twitter: @HumanizeMePodInstagram: @HumanizeMePodcastCheck out Patreon.com/HumanizeMe! Support the podcast there for the cost of a cup of coffee once a month and get extra content for it. That amount won’t matter to you, but it means everything to us and makes the podcast happen! (Includes access to the monthly bonus podcast, ‘Why It Matters’, where we discuss the show and read listener feedback, and the ‘Campolo Sessions‘, long-form conversations between Bart and his dad Tony Campolo.)Humanize Me is hosted by Bart Campolo and is produced by John Wright at JuxMedia.com.