In today's customer-service environment, getting through and getting results takes determination -- and skill. We'll talk about techniques to help you get help.   Links mentioned in this episode:   10 Things to Know About Hurricane Insurance Claims https://www.kiplinger.com/slideshow/insurance/t028-s001-10-things-to-know-about-hurricane-insurance-claims/index.html   After Hurricanes, Beware of Flooded Cars for Sale https://www.kiplinger.com/personal-finance/shopping/cars/603404/after-hurricane-beware-flooded-cars-for-sale   Your Tree, Your Neighbor’s Property: Whose Insurance Pays? https://www.kiplinger.com/article/insurance/t028-c001-s000-your-tree-your-neighbors-property-whose-insurance.html   How to Protect Your Home from Natural Disasters with the Right Insurance https://www.kiplinger.com/real-estate/home-improvement/602297/protect-your-home-from-natures-wrath   Avoid the Summer Travel Rush; Plan a Fall Getaway https://www.kiplinger.com/personal-finance/spending/602977/avoid-summers-rush-plan-a-fall-getaway   Complain and Get Results https://www.kiplinger.com/personal-finance/shopping/cars/603338/complain-and-get-results