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Sonos CEO discusses the Arc and customer backlash over leaving old products behind

Sonos CEO discusses the Arc and customer backlash over leaving old products behind

FromThe Vergecast


Sonos CEO discusses the Arc and customer backlash over leaving old products behind

FromThe Vergecast

ratings:
Length:
56 minutes
Released:
May 6, 2020
Format:
Podcast episode

Description

This week we saw Sonos announce several new products, most significantly the Arc, which is the company’s first soundbar to support Dolby Atmos. Other new devices include the Sonos Five speaker and a refreshed Sub, and all three will only work with Sonos’ new S2 app that launches next month.
Sonos CEO Patrick Spence sat down virtually with Verge editor-in-chief Nilay Patel for The Vergecast to discuss the new products, the S2 update, the backlash that Sonos took from customers over its “Recycle Mode”, and the perception that the company is leaving customers with older Sonos hardware behind.
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Released:
May 6, 2020
Format:
Podcast episode

Titles in the series (100)

Hello! This is The Vergecast, the flagship podcast of The Verge... and your life. Every Friday, Nilay Patel and Dieter Bohn make sense of the week's tech news with help from our wide-ranging staff. And on Tuesdays, Nilay hosts in-depth, one-on-one interviews with major technology leaders. Join us every week for a fun, deeply nerdy, often off-the-rails conversation about what's happening now (and next) in technology and gadgets.