What I really love about customer experience design is that it can be so creative!
There truly is no one-size-fits-all process. Our different values, types of customers, ways of serving, skills, strengths, differentiators, points of view... they each contribute to making our customer experience uniquely our own.
During the course of this episode, we're going to look at 4 ways you can make your customer experience remarkable and help build a more intentional relationship with the people who buy from you. I'll share some things you can consider as you think about your own customer experience and you'll hear examples from thoughtful business owners who made customer experience design a priority.
You'll hear from OnlineDrea & Savvy Social School founder Andrea Jones (EP 212), financial behaviorist Jacquette Timmons (EP 141), attorney Autumn Witt Boyd (EP 296), and Bank Boost creator Sarah Von Bargen (EP 156).
The post EP 321: Designing A Remarkable Customer Experience appeared first on What Works.